Privacy Policy

Effective Date: 11/03/2024

1. Introduction

First Equity IT (“we,” “us,” or “our”) is committed to safeguarding the privacy and security of personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of personal information in compliance with Australian privacy laws and regulations, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information to provide our IT managed services:

Contact Information: Names, email addresses, phone numbers, and postal addresses.
Company Information: Business names, addresses, and related details.
User Credentials: Usernames, passwords, and access credentials.
Technical Information: IP addresses, device information, and system configurations.
Service Data: Information related to the IT services provided.

3. How We Collect Information

We may collect personal information through various channels, including:

Direct interactions: Information provided through our website, communication, and service requests.
Automated technologies: Data collected through cookies, web beacons, and similar technologies.
Third-party sources: Information obtained from authorized representatives or service providers.

4. Use of Personal Information

We may use personal information for the following purposes:

Providing IT managed services.
Communicating with clients.
Administering accounts and access.
Improving our services and website.
Complying with legal obligations.

5. Disclosure of Personal Information

We may disclose personal information to:

Our authorized employees and contractors.
Service providers supporting our operations.
Legal authorities as required by law.

6. International Transfers

We may store and process personal information in locations outside of Australia, ensuring appropriate safeguards in compliance with privacy laws.

7. Security Measures

We implement security measures to protect personal information from unauthorized access, disclosure, alteration, and destruction.

8. Your Privacy Choices

Individuals have the right to:

Access their personal information.
Correct inaccuracies.
Request deletion, subject to legal obligations.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies. Users can manage cookie preferences through browser settings.

10. Updates to Privacy Policy

This Privacy Policy may be updated periodically. We recommend reviewing the policy for any changes.

11. Contact Information

For inquiries or concerns regarding this Privacy Policy, contact us at:

First Equity IT Pty Ltd
Suite 303, 44 Miller Street North Sydney NSW, 2060
Info@firstequityit.com.au
+61 2 83581993

By using our services or visiting, you consent to the terms outlined in this Privacy Policy.